RITARDATAPARTENZA.IT is a project designed and developed by the Italian Chamber of Arbitration.

The Italian Chamber of Arbitration – CAI – was founded in 1995, on the initiative of a group of lawyers, high magistrates, clerical doctors, notaries and university professors. Since its inception, it has constantly evolved and adapted to the regulatory changes in the sector.

CAI’s core business is the out-of-court dispute resolution in civil cases through the use of ADRs (alternative despute resolution) thus arbitration and mediation.

The idea of ​​creating the “Ritardatapartenza.it” project, parallel to the core business of the Italian Chamber of Arbitration, was born from a collaboration with a number of professionals who, having gained experience in defending the airlines, have shown their willingness to put their know-how to the service of passengers.

What distinguishes Ritardatapartenza.it from other organizations for the protection of travelers is the total transparency in the relationship with customer-passenger, guaranteeing the benefits of a fast, professional and absolutely free of charge service.

How can the service be completely free of charge?

Our strengths are the big numbers:

The only benefit from Ritardatapartenza.it is the legal fees paid directly and separately from the Company (no part of the damages is deducted and no advance is required), these are small amounts, but thanks to the huge amount of passengers we attend each day we guarantee  a 100% free service;

Ritardatapartenza.it consultants contact Airline legal agents to settle disputes before incurring a judgment, which allows the passenger to obtain the due compensation in short terms without the need to anticipate the costs of judgment;

ALSO IN THE CASE OF NEGATIVE EXEMPTION OF THE PROCEDURE NOTHING IS REQUESTED TO THE PASSENGER.